Verify independently
Use a known contact method or an official channel you locate independently. Do not rely on the
link, number or reply route in the suspicious message. Confirm unusual requests directly with the
person or organisation.
Keep the terms separate
Impersonation is a false claim to another identity; spoofing copies identity signals; phishing
uses deception to solicit information or unsafe action; account takeover involves unauthorised
control of a genuine account. Stolen celebrity images or copied public profiles do not prove the
real person is involved.
Preserve and report
Keep messages, profile addresses, dates, screenshots, receipts and payment references without
posting private information publicly. Report suspicious content to the relevant platform and seek
guidance from the appropriate local reporting service.
Warning indicators
Unexpected urgency, secrecy, requests for money, credentials or security codes, changed payment
details, inconsistent profiles or an unusual message from a familiar account are reasons to pause
and check—not proof on their own.
Respond safely
Pause before acting. Do not send money, share codes or credentials, or follow unexpected sign-in
links. If money moved or an account may be affected, contact the provider through its official
channel promptly.
Secure an affected account
Use official account-recovery guidance, change affected passwords, enable multi-factor
authentication, review active sessions and alert contacts through a separate trusted route. Seek
provider help if access cannot be secured.